Common Questions About Spills Answered by Leading Spill Expert

anne General Information

Tom Moses, president of Spill Center™, who founded the company nearly 29 years ago, often gets asked about environmental spills and how the Spill Center program operates. Here are a few of the more common questions and Tom’s answers:

What’s the first thing I should do after a spill?

The very first thing to do after a spill is to make sure people are safe. Once you know that people are safe, then you should begin to notify local, state and federal regulatory authorities. You want to begin to coordinate response, remediation and safe and legal disposal. Spill Center is always available, 24/7, to help you do those things.

How do I know which spill costs I’m responsible for?

Oftentimes the cleanup contractor has completed his work, the material has been safely cleanup up, transported and disposed of – then the bill comes. And it might seem that the bill is high or the insurance company is only willing to pay for those costs that are reasonable, necessary and arising directly from the loss. So how do you know how much you have to pay? Spill Center has an in-depth and professional auditing capability that allows us to break any invoice or contractor bill down according to labor, equipment, materials and disposal and determine on a line-by-line basis which costs are reasonable and necessary and arising directly from the loss.

What companies use Spill Center?

The companies that use Spill Center range in size from the smallest dump truck operator to large global insurance companies. Each company that uses Spill Center finds the right fit, the right balance between proactive or planning for spills and reactive response and operational capability. When it comes time to respond to a release, you need to have a well-coordinated approach. Many people are needed – cleanup contractors, regulatory authorities, equipment experts, insurance professionals – to come together and act quickly and professionally to control costs and limit liabilities.

Why should I use Spill Center?

Perhaps the most important reason to use Spill Center is that Spill Center only does spills – and you never want to have enough spills at your company to get good at doing spills. For that reason, you should use the combined experience of Spill Center and all of its clients to control your costs and limit your liability.

Why should I use Spill Center when I don’t haul hazardous materials?

Diesel fuel spills are very common during transportation. Other fluid spills are also very common: brake fluid, antifreeze – all of which are reportable in every jurisdiction in the U.S. And all of which should be properly cleaned up and disposed of. So even if you’re not hauling hazmat, you’ll want to have a Spill Center system because it can be used for not only hazardous materials emergencies, but also non-hazardous materials emergencies.

The Spill Center program helps clients deal with environmental releases swiftly and thoroughly 24/7 to avoid trouble with regulatory authorities. Spill Center Compliance Associates fill out more than 300 US DOT Incident Report Forms each month as part of Spill Center’s program of spill-related services for clients – more incident reports for clients than any other organization in the country.

Spill Center’s expertise includes:

  • Environmental regulatory compliance
  • Emergency spill response management and documentation
  • Claims resolution, negotiation and settlement

Expertise on Environmental Spills

Tom Moses is considered a leading authority on environmental regulations and compliance issues in the chemical transportation industry. His expertise includes chemical security; environmental/safety regulatory compliance; crisis response management; and environmental claims resolution, negotiation and settlement. He holds a law degree and a certificate in Hazardous Materials Control and Emergency Response, and he served as a U.S. EPA toxicologist.

As the leading and most trusted Environmental Claims Management Company in North America, Spill Center helps fixed-facilities, shippers, transporters, chemical companies and insurers control costs and limit liability arising from accidental releases of hazmat, diesel fuel and other regulated materials.

For more information, visit the Spill Center website at or contact Tom by phone at 978-568-1922 x222 or email: